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{"id":4962,"date":"2023-05-04T13:27:03","date_gmt":"2023-05-04T13:27:03","guid":{"rendered":"https:\/\/shippersdoc.twow.info\/?page_id=4962"},"modified":"2023-07-24T15:19:53","modified_gmt":"2023-07-24T15:19:53","slug":"faq","status":"publish","type":"page","link":"https:\/\/shippersdoc.twow.info\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\r\n<section id=\"hero_style-two\" class=\"hero hero-two\">\r\n    <div class=\"hero-container\">\r\n        <div class=\"container\">\r\n            <div class=\"row\">\r\n                <div class=\"col-xs-12\" align=\"center\">\r\n                    <h1 class=\"hero-h6\">FAQ<\/h1>\r\n                    <h2 class=\"hero-h6\"><\/h2>\r\n                    <p class=\"font-weight-6 mb-1\"><\/p>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"hero-image hero-two-image\">\r\n        <img decoding=\"async\" class=\"hero_style-two-logo\" src=\"<? echo get_template_directory_uri()?>\/assets\/img\/ancora-white.png\u00a0\u00bb alt=\u00a0\u00bblogo\u00a0\u00bb>\r\n    <\/div>\r\n<\/section>\n\n\r\n<section id=\"section_accordions\" class=\"bg-white\">\r\n    <div class=\"container\">\r\n        <div class=\"row\">\r\n            <div class=\"col-xs-12 col-md-12\" align=\"center\">\r\n                <div class=\"row accordions-div\">\r\n                                                <div class=\"col-xs-12 col-md-10 div-accordion\">\r\n                                <div class=\"accordion-container\">\r\n                                    <div class=\"card-accordion\">\r\n                                        <h5 class=\"label\">Qu&rsquo;est-ce qu&rsquo;un ECTN \/ CTN?<\/h5>\r\n                                    <\/div>\r\n                                    <div class=\"panel\">\r\n                                        <p>Le Electronic Cargo Tracking Note (<strong>ECTN<\/strong>) est un document exig\u00e9 par certains pays d&rsquo;Afrique de l&rsquo;Ouest pour <strong>suivre les cargaisons par voie maritime et en assurer la tra\u00e7abilit\u00e9<\/strong>. <a href=\"https:\/\/shippersdoc.twow.info\/fr\/cargo-waiver-documents\/\">Lien<\/a><\/p>\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                <div class=\"col-xs-12 col-md-10 div-accordion\">\r\n                                <div class=\"accordion-container\">\r\n                                    <div class=\"card-accordion\">\r\n                                        <h5 class=\"label\">Qu&rsquo;est-ce qu&rsquo;un LC\/CNCA\/ARCCLA?<\/h5>\r\n                                    <\/div>\r\n                                    <div class=\"panel\">\r\n                                        <p>Le Certificat de charge (<strong>LC<\/strong>) est un document <strong>exig\u00e9 par les autorit\u00e9s angolaises pour assurer le suivi des exp\u00e9ditions par voie maritime<\/strong>. En g\u00e9n\u00e9ral, il est \u00e9galement appel\u00e9 certificat <strong>CNCA<\/strong> ou <strong>ARCCLA<\/strong>. Pays : <a href=\"https:\/\/shippersdoc.twow.info\/fr\/cargo-waiver-pays\/angola\/\">Angola<\/a>.<\/p>\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                <div class=\"col-xs-12 col-md-10 div-accordion\">\r\n                                <div class=\"accordion-container\">\r\n                                    <div class=\"card-accordion\">\r\n                                        <h5 class=\"label\">Qu&rsquo;est-ce qu&rsquo;un BESC\/BSC?<\/h5>\r\n                                    <\/div>\r\n                                    <div class=\"panel\">\r\n                                        <p>Le Bordereau Electronique de Suivi des Cargaisons (<strong>BESC<\/strong>) ou le Bordereau de Suivi des Cargaisons (<strong>BSC<\/strong>) est un document exig\u00e9 par certains pays d&rsquo;Afrique subsaharienne pour le <strong>suivi des exp\u00e9ditions par voie maritime<\/strong>. <a href=\"https:\/\/shippersdoc.twow.info\/fr\/cargo-waiver-documents\/\">Lien<\/a><\/p>\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                <div class=\"col-xs-12 col-md-10 div-accordion\">\r\n                                <div class=\"accordion-container\">\r\n                                    <div class=\"card-accordion\">\r\n                                        <h5 class=\"label\"> Qu&rsquo;est-ce qu&rsquo;un BIETC\/BIC?<\/h5>\r\n                                    <\/div>\r\n                                    <div class=\"panel\">\r\n                                        <p>Le Bordereau d&rsquo;Identification \u00c9lectronique de Tra\u00e7abilit\u00e9 des Cargaisons (<strong>BIETC<\/strong>) est un <strong>document exig\u00e9 par les autorit\u00e9s gabonaises pour le suivi des cargaisons par voie maritime<\/strong>. En g\u00e9n\u00e9ral, il est \u00e9galement appel\u00e9 <strong>BIETC<\/strong> ou certificat <strong>BIC<\/strong>. Pays : <a href=\"https:\/\/shippersdoc.twow.info\/fr\/cargo-waiver-pays\/gabon\/\">Gabon<\/a>.<\/p>\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                <div class=\"col-xs-12 col-md-10 div-accordion\">\r\n                                <div class=\"accordion-container\">\r\n                                    <div class=\"card-accordion\">\r\n                                        <h5 class=\"label\">Quels sont les documents n\u00e9cessaires pour obtenir un RCED, un CESE ou une d\u00e9rogation?<\/h5>\r\n                                    <\/div>\r\n                                    <div class=\"panel\">\r\n                                        <p>Cela varie d&rsquo;un pays \u00e0 l&rsquo;autre, mais les documents suivants doivent toujours \u00eatre pr\u00e9sent\u00e9s pour commencer :<\/p>\n<ul>\n<li>Projet de connaissement (<strong>B\/L<\/strong>)<\/li>\n<li><strong>Facture commerciale<\/strong><\/li>\n<li>Facture d&rsquo;exportation (si l&rsquo;<a href=\"https:\/\/shippersdoc.twow.info\/fr\/faq\/\">incoterm<\/a> est <strong>EXW<\/strong> &#8211; <strong>FOB<\/strong> &#8211; <strong>FCA<\/strong>)<\/li>\n<\/ul>\n<p>Pour plus d&rsquo;informations sur un pays sp\u00e9cifique, voir la <a href=\"https:\/\/shippersdoc.twow.info\/fr\/cargo-waiver-documents\/\">liste<\/a>.<\/p>\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                <div class=\"col-xs-12 col-md-10 div-accordion\">\r\n                                <div class=\"accordion-container\">\r\n                                    <div class=\"card-accordion\">\r\n                                        <h5 class=\"label\">Dois-je demander un NCFE\/CESE pour la destination finale des marchandises ou pour le POD (port de d\u00e9chargement)?<\/h5>\r\n                                    <\/div>\r\n                                    <div class=\"panel\">\r\n                                        <p>La r\u00e8gle g\u00e9n\u00e9rale est qu&rsquo;une dispense de fret doit \u00eatre d\u00e9livr\u00e9e pour le pays de destination finale.<\/p>\n<p>Toutefois, certains ports de d\u00e9barquement (POD) exigent le <strong>BESC\/ECTN<\/strong> \u00e0 la fois pour le pays de d\u00e9barquement et pour la destination finale de la cargaison.<\/p>\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                <div class=\"col-xs-12 col-md-10 div-accordion\">\r\n                                <div class=\"accordion-container\">\r\n                                    <div class=\"card-accordion\">\r\n                                        <h5 class=\"label\">Quels documents sont n\u00e9cessaires pour cr\u00e9er un certificat ECTN\/BESC?<\/h5>\r\n                                    <\/div>\r\n                                    <div class=\"panel\">\r\n                                        <p>Cela varie en fonction de chaque pays, cependant, pour commencer, les documents suivants sont toujours pris en compte :<\/p>\n<ul>\n<li>Projet de Connaissement Maritime (<strong>B\/L<\/strong>)<\/li>\n<li><strong>Facture Commerciale<\/strong><\/li>\n<li>Facture d&rsquo;Exp\u00e9dition (si l&rsquo;Incoterm est <strong>EXW<\/strong> &#8211; <strong>FOB<\/strong> &#8211; <strong>FCA<\/strong>)<\/li>\n<\/ul>\n<p>Pour plus d&rsquo;informations sur un pays sp\u00e9cifique, veuillez <a href=\"https:\/\/shippersdoc.twow.info\/fr\/cargo-waiver-documents\/\">consulter la liste<\/a>.<\/p>\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                <div class=\"col-xs-12 col-md-10 div-accordion\">\r\n                                <div class=\"accordion-container\">\r\n                                    <div class=\"card-accordion\">\r\n                                        <h5 class=\"label\">Dois-je d\u00e9livrer la mainlev\u00e9e pour le pays de destination ou le POD (Port of Discharge)?<\/h5>\r\n                                    <\/div>\r\n                                    <div class=\"panel\">\r\n                                        <p>La r\u00e8gle g\u00e9n\u00e9rale est que la <strong>mainlev\u00e9e doit \u00eatre d\u00e9livr\u00e9e en fonction du pays de destination finale<\/strong>. Toutefois, certains <strong>ports de d\u00e9barquement (POD) exigent le BESC\/ECTN \u00e0 la fois pour le pays de d\u00e9barquement et pour le pays de destination<\/strong>.<\/p>\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                <div class=\"col-xs-12 col-md-10 div-accordion\">\r\n                                <div class=\"accordion-container\">\r\n                                    <div class=\"card-accordion\">\r\n                                        <h5 class=\"label\">Qu&rsquo;est-ce qu&rsquo;un B\/L?<\/h5>\r\n                                    <\/div>\r\n                                    <div class=\"panel\">\r\n                                        <p>Le <strong>Bill of Landing<\/strong> (ou bill of lading) est le document qui certifie ce qu&rsquo;il est :<\/p>\n<ul>\n<li>le nom et le domicile de la personne <strong>charg\u00e9e du transport<\/strong> (appel\u00e9e transporteur)<\/li>\n<li>le nom et le domicile de l&rsquo;<strong>exp\u00e9diteur<\/strong> (appel\u00e9 chargeur)<\/li>\n<li>le <strong>port de destination<\/strong> et, s&rsquo;il est nomm\u00e9, le destinataire des marchandises<\/li>\n<li>la <strong>nature<\/strong>, la <strong>qualit\u00e9<\/strong> et la <strong>quantit\u00e9 des marchandises<\/strong> \u00e0 transporter, ainsi que le <strong>nombre de colis<\/strong> et les <strong>marques<\/strong> qui les caract\u00e9risent.<\/li>\n<\/ul>\n<p>Le connaissement se compose g\u00e9n\u00e9ralement de trois originaux accompagn\u00e9s d&rsquo;autant de copies non n\u00e9gociables \u00e0 usage interne ou administratif. En plus de certifier la prise en charge des marchandises par le transporteur ou son agent, <strong>le connaissement conf\u00e8re le droit \u00e0 la livraison des marchandises au port de destination \u00e0 la personne qui prouve qu&rsquo;elle y a droit<\/strong> (c&rsquo;est-\u00e0-dire la personne d\u00e9sign\u00e9e dans le document comme destinataire, si le connaissement est nominatif).<\/p>\n<p>Le connaissement peut \u00e9galement \u00eatre au porteur ou \u00e0 ordre : dans le premier cas, la personne qui pr\u00e9sente le deuxi\u00e8me original du document aura le droit de retirer la marchandise, et dans le deuxi\u00e8me cas, la personne qui prouve qu&rsquo;elle est le d\u00e9tenteur l\u00e9gitime du document sur la base d&rsquo;une s\u00e9rie ininterrompue d&rsquo;endossements.<\/p>\n<p>Le connaissement constitue donc, d&rsquo;une part, un <strong>titre n\u00e9gociable<\/strong> permettant de transf\u00e9rer la propri\u00e9t\u00e9 de la marchandise et, d&rsquo;autre part, un <strong>titre de l\u00e9gitimation<\/strong> permettant de la retirer \u00e0 destination.<\/p>\n<p>Le connaissement est un document \u00e9mis par un transporteur pour confirmer la r\u00e9ception des marchandises pour un envoi.<\/p>\n<p>Un <strong>B\/L<\/strong> est un document l\u00e9gal \u00e9mis par un transporteur &#8211; compagnie maritime \u00e0 un exp\u00e9diteur d\u00e9taillant le type, la quantit\u00e9 et la destination des marchandises transport\u00e9es.<\/p>\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                <div class=\"col-xs-12 col-md-10 div-accordion\">\r\n                                <div class=\"accordion-container\">\r\n                                    <div class=\"card-accordion\">\r\n                                        <h5 class=\"label\">Qu&rsquo;est-ce qu&rsquo;une FDI &#8211; Fiche de D\u00e9claration \u00e0 l&rsquo;Importation\/ FDI Import Licence?<\/h5>\r\n                                    <\/div>\r\n                                    <div class=\"panel\">\r\n                                        <p>La licence d&rsquo;importation ivoirienne est d\u00e9livr\u00e9e par la <strong>GUCE<\/strong> &#8211; Direction G\u00e9n\u00e9rale du Commerce Ext\u00e9rieur. Ce document est obligatoire pour demander et obtenir un BSC (Bordereau de Suivi des Cargaisons). Pays : <a href=\"https:\/\/shippersdoc.twow.info\/fr\/cargo-waiver-pays\/cote-divoire\/\">C\u00f4te d&rsquo;Ivoire<\/a>.<\/p>\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                <div class=\"col-xs-12 col-md-10 div-accordion\">\r\n                                <div class=\"accordion-container\">\r\n                                    <div class=\"card-accordion\">\r\n                                        <h5 class=\"label\">Qu&rsquo;est-ce qu&rsquo;un EXA?<\/h5>\r\n                                    <\/div>\r\n                                    <div class=\"panel\">\r\n                                        <p>Lorsque les marchandises doivent \u00eatre export\u00e9es en dehors de l&rsquo;Union europ\u00e9enne, un document EX-A est requis.<\/p>\n<p><strong>Un document EX-A est un document d&rsquo;exportation n\u00e9cessaire lorsqu&rsquo;un envoi, qui a pris origine dans l&rsquo;UE (ou a \u00e9t\u00e9 d\u00e9douan\u00e9 dans l&rsquo;UE), quitte le territoire europ\u00e9en<\/strong>. Il s&rsquo;agit donc de marchandises qui ne seront pas retourn\u00e9es \u00e0 leur origine.<\/p>\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                <div class=\"col-xs-12 col-md-10 div-accordion\">\r\n                                <div class=\"accordion-container\">\r\n                                    <div class=\"card-accordion\">\r\n                                        <h5 class=\"label\">Que se passe-t-il si je n&rsquo;ai pas de certificat ECTN\/BESC lorsque la marchandise arrive au Port of Discharge (POD)?<\/h5>\r\n                                    <\/div>\r\n                                    <div class=\"panel\">\r\n                                        <p>Vos marchandises ne seront pas d\u00e9douan\u00e9es et <strong>pourraient \u00eatre soumises \u00e0 des amendes et \u00e0 des co\u00fbts suppl\u00e9mentaires<\/strong>.<\/p>\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                <div class=\"col-xs-12 col-md-10 div-accordion\">\r\n                                <div class=\"accordion-container\">\r\n                                    <div class=\"card-accordion\">\r\n                                        <h5 class=\"label\">Qu&rsquo;est-ce que l&rsquo;INCOTERM?<\/h5>\r\n                                    <\/div>\r\n                                    <div class=\"panel\">\r\n                                        <p>Les INCOTERMS (International Commercial Terms) sont des <strong>accords internationaux r\u00e9gissant le transport international des marchandises<\/strong>. Ils \u00e9tablissent des r\u00e8gles standard qui r\u00e9partissent les co\u00fbts et les risques entre le vendeur et l&rsquo;acheteur.<\/p>\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                <div class=\"col-xs-12 col-md-10 div-accordion\">\r\n                                <div class=\"accordion-container\">\r\n                                    <div class=\"card-accordion\">\r\n                                        <h5 class=\"label\">Y a-t-il des restrictions sur le type de marchandises pouvant \u00eatre import\u00e9es?<\/h5>\r\n                                    <\/div>\r\n                                    <div class=\"panel\">\r\n                                        <p>Pour les pays africains qui demandent l&rsquo;ECTN\/BESC, il existe <strong>diff\u00e9rentes restrictions<\/strong>. Pour plus de d\u00e9tails, je vous conseille de consulter le pays d&rsquo;int\u00e9r\u00eat de votre envoi.<\/p>\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                <div class=\"col-xs-12 col-md-10 div-accordion\">\r\n                                <div class=\"accordion-container\">\r\n                                    <div class=\"card-accordion\">\r\n                                        <h5 class=\"label\">Est-il obligatoire d&rsquo;indiquer le num\u00e9ro de certificat ECTN sur le connaissement (BL)?<\/h5>\r\n                                    <\/div>\r\n                                    <div class=\"panel\">\r\n                                        <p>Les restrictions \u00e0 l&rsquo;importation <strong>d\u00e9pendent du pays de d\u00e9chargement et de destination<\/strong>. Pour plus d&rsquo;informations, veuillez nous contacter ou consulter le <a href=\"https:\/\/shippersdoc.twow.info\/fr\/cargo-waiver-pays\/\">lien<\/a> des pays.<\/p>\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                <div class=\"col-xs-12 col-md-10 div-accordion\">\r\n                                <div class=\"accordion-container\">\r\n                                    <div class=\"card-accordion\">\r\n                                        <h5 class=\"label\">Est-il possible d&rsquo;apporter des modifications \u00e0 un certificat qui a d\u00e9j\u00e0 \u00e9t\u00e9 valid\u00e9?<\/h5>\r\n                                    <\/div>\r\n                                    <div class=\"panel\">\r\n                                        <p>Oui, mais tous les pays n&rsquo;autorisent pas la rectification apr\u00e8s validation. En outre, pour de nombreuses destinations, les <strong>corrections sont soumises \u00e0 des frais de correction<\/strong>.<\/p>\n<p><a href=\"https:\/\/shippersdoc.twow.info\/fr\/contacts\/\">Contactez-nous<\/a> pour plus d&rsquo;informations.<\/p>\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                <div class=\"col-xs-12 col-md-10 div-accordion\">\r\n                                <div class=\"accordion-container\">\r\n                                    <div class=\"card-accordion\">\r\n                                        <h5 class=\"label\">Existe-t-il une limite d&rsquo;\u00e2ge pour les voitures import\u00e9es?<\/h5>\r\n                                    <\/div>\r\n                                    <div class=\"panel\">\r\n                                        <p>Cela d\u00e9pend du pays de destination. Pour plus d&rsquo;informations, veuillez nous contacter ou consulter le <a href=\"https:\/\/shippersdoc.twow.info\/fr\/cargo-waiver-pays\/\">lien<\/a> vers les pays.<\/p>\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                <div class=\"col-xs-12 col-md-10 div-accordion\">\r\n                                <div class=\"accordion-container\">\r\n                                    <div class=\"card-accordion\">\r\n                                        <h5 class=\"label\">Puis-je utiliser le m\u00eame num\u00e9ro de BSC pour plusieurs exp\u00e9ditions ?<\/h5>\r\n                                    <\/div>\r\n                                    <div class=\"panel\">\r\n                                        <p><strong>Non<\/strong>, le BESC\/BSC\/ECTN\/BIETC\/CNCA <strong>est unique et li\u00e9 \u00e0 chaque envoi individuel<\/strong>. Chaque B\/L aura besoin de son propre ECTN num\u00e9rot\u00e9.<\/p>\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                    <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-4962","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.12 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - International Shippers Documentation<\/title>\n<meta name=\"description\" content=\"Consultez notre FAQ sur l&#039;exemption cargo et le suivi des documents d&#039;exp\u00e9dition dans diff\u00e9rents pays.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - 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